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Make

Product status: Status not recorded

No lifecycle review is recorded for this listing. Its inclusion in the directory does not confirm current availability; check the vendor before relying on it.

No status check date recorded

Visual automation scenarios with app connections, AI modules and configurable agents; credits, external model fees and data routes depend on the module. No lifecycle review is recorded for this listing. Its inclusion in the directory does not confirm current availability; check the vendor before relying on it.

Product preview

www.make.com
Preview of Make

Decision notes

Official-document research

Based on the cited documentation. We did not use the product, purchase a plan, or run quality, speed or reliability tests in this review.

Consider it for

  • Teams that can maintain scenarios, permissions and usage budgets

Choose another approach if

  • Assuming every operation or AI call costs one credit
  • A blanket EU-only, no-training or zero-retention requirement

Pricing and conditions

Current terms unconfirmed

The rendered price page confirms Free 1,000 credits/month but did not expose current paid-plan amounts. ISO currency, tax inclusion, region, monthly versus annual prices, seat limits and overage rates remain unconfirmed. Annual subscriptions are prepaid; subscription terms generally auto-renew and are non-refundable subject to stated remedies. AI Agents can charge one operation credit plus Make-provider token credits; custom providers add their own token bill. Tools, embeddings, files and runtime can add usage; a PDF/DOCX example uses 10 tokens/page, not 10 credits/page. Extra-credit expiry depends on monthly/annual plan, and optional automatic extra purchases can apply. Exhaustion can stop scenarios and limit webhook queues. Confirm an account quote and each module's conversion before purchase.

Pricing source read:

Pricing or terms source

Code, model and service licensing

Make is a proprietary hosted service. The MSA preserves customer rights in data/materials including output, while granting necessary service processing, storage, caching and anonymization; it does not license Make source code, model weights or third-party app content. Configured third parties have separate terms and can receive data. Maia's underlying-LLM no-training statement and AI Toolkit's no-training claim are feature-specific; the Toolkit also documents 30-day scenario interaction logs. Google Workspace API's generalized-training restriction is likewise narrow, and no platform-wide no-training or zero-retention commitment was established. EU organization zones do not keep every AI call in the EU; routing varies by feature/model/provider. Current DPA body and exact deletion obligations were not obtained.

Basis and limits of the recorded score

Original 4.6/5 retained; the original scoring worksheet and hands-on evidence are unavailable. This documentation review did not re-score the product.

Overview

Make connects app actions in visual automation scenarios and offers AI modules and configurable agents. The new AI Agents version is an open beta: instructions, knowledge and tools can connect modules, scenarios, MCP servers or other agents. Availability, behaviour and pricing can change; successful autonomous execution was not tested.

Billing credits differ from operation counts. A normal operation often costs one credit, but AI can also consume model tokens, pages, files or runtime. A custom provider can bring a separate provider bill. Maia helps build and modify scenarios but its system card says it cannot run, activate or deactivate them; users must review changes and execution permissions.

Sources

The factual claims in this review were read from the pages below. Each date is when an editor last opened the source, not when the product changed.

Pros / Cons

Pros

  • Connects application actions and configurable AI tools
  • Documents module-specific billing and provider routes

Cons

  • AI usage is not a simple fixed operation price
  • Beta and feature-specific data terms require review

Who it's for

01

Connecting approved app actions and notifications

02

Building supervised AI classification or agent workflows

Bottom line

Budget credits and provider charges per module, and confirm the actual AI data route before connecting sensitive systems.

Key Features

Visual automation scenarios
AI agents with tools, knowledge and MCP connections
Make-managed or custom AI-provider connections

Tags

AutomationAI agentsUsage credits

Frequently asked questions

Is Make currently available?

No lifecycle review is recorded for this listing. Its inclusion in the directory does not confirm current availability; check the vendor before relying on it.

What is Make?

Make is a Productivity tool developed by Make (Celonis). Visual automation scenarios with app connections, AI modules and configurable agents; credits, external model fees and data routes depend on the module.

What costs and terms should I check for Make?

The rendered price page confirms Free 1,000 credits/month but did not expose current paid-plan amounts. ISO currency, tax inclusion, region, monthly versus annual prices, seat limits and overage rates remain unconfirmed. Annual subscriptions are prepaid; subscription terms generally auto-renew and are non-refundable subject to stated remedies. AI Agents can charge one operation credit plus Make-provider token credits; custom providers add their own token bill. Tools, embeddings, files and runtime can add usage; a PDF/DOCX example uses 10 tokens/page, not 10 credits/page. Extra-credit expiry depends on monthly/annual plan, and optional automatic extra purchases can apply. Exhaustion can stop scenarios and limit webhook queues. Confirm an account quote and each module's conversion before purchase.

Is Make open source?

Make is a proprietary hosted service. The MSA preserves customer rights in data/materials including output, while granting necessary service processing, storage, caching and anonymization; it does not license Make source code, model weights or third-party app content. Configured third parties have separate terms and can receive data. Maia's underlying-LLM no-training statement and AI Toolkit's no-training claim are feature-specific; the Toolkit also documents 30-day scenario interaction logs. Google Workspace API's generalized-training restriction is likewise narrow, and no platform-wide no-training or zero-retention commitment was established. EU organization zones do not keep every AI call in the EU; routing varies by feature/model/provider. Current DPA body and exact deletion obligations were not obtained.

What are the best alternatives to Make?

Notable Productivity alternatives include Notion AI, Grammarly, Canva AI. Browse all 159 tools in our Productivity category for a full overview.

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Basic Info

Pricing
Freemium

The rendered price page confirms Free 1,000 credits/month but did not expose current paid-plan amounts. ISO currency, tax inclusion, region, monthly versus annual prices, seat limits and overage rates remain unconfirmed. Annual subscriptions are prepaid; subscription terms generally auto-renew and are non-refundable subject to stated remedies. AI Agents can charge one operation credit plus Make-provider token credits; custom providers add their own token bill. Tools, embeddings, files and runtime can add usage; a PDF/DOCX example uses 10 tokens/page, not 10 credits/page. Extra-credit expiry depends on monthly/annual plan, and optional automatic extra purchases can apply. Exhaustion can stop scenarios and limit webhook queues. Confirm an account quote and each module's conversion before purchase.

Editorial score
★ 4.6 / 5 How we score
Platforms
CloudAPI
Last verified
Not recorded