Front vs Shortwave
Front and Shortwave are both Productivity tools in our directory. This side-by-side comparison covers pricing, user ratings, supported platforms, key features and open-source status so you can decide which one fits your needs.
Side-by-side comparison
| Attribute | Front | Shortwave |
|---|---|---|
| Vendor | Front | Shortwave |
| Rating | ★ 4.5 | ★ 4.5 |
| Pricing | Paid | Freemium |
| Platforms | Web, Desktop, Mobile | Web, Desktop, Mobile |
| Key features | Omnichannel customer inbox, Assignments and SLAs, AI copilot on the thread | AI summaries and drafts in Gmail, Bundles and shortcuts, Gmail-native, not a new mail stack |
| Headquarters | San Francisco, USA | San Francisco, USA |
| Founded | 2013 | 2020 |
| Open source | No | No |
Key differences
- Front and Shortwave share the same user rating (4.5★).
- Front is Paid, while Shortwave is Freemium.
- Front runs on Web, Desktop, Mobile; Shortwave runs on Web, Desktop, Mobile.
Frequently asked questions
Is Front or Shortwave better?
Front and Shortwave are rated equally (4.5★) by users, so the better choice depends on your needs — see the feature and platform comparison above.
Which is cheaper, Front or Shortwave?
Front is Paid and Shortwave is Freemium. Check each product page for current plan details.
Are Front and Shortwave open source?
No — neither Front nor Shortwave is open source.